Storm Damage Roof Repair
Texas weather can be unpredictable and extreme. Central Texas regularly sees hail, high winds, torrential rain, and the occasional severe storm front. Any one of those can damage a roof in ways that are not obvious from the ground. A lot of the damage that looks fine from the driveway is actually compromising the roof system underneath.
We inspect roofs across Greater Austin after major storms, document any damage, and help you work through the insurance claim if there is one. The inspection is free and comes with no obligation. If the damage does not qualify, we tell you so.
If a storm came through and you suspect damage, call (512) 270-8084 and we will get out for a free inspection.
What storm damage looks like
If severe weather hit your area, walk the property and look for these signs. Many of them are easy to miss from the ground.
Granule loss: shingle granules collecting in the gutters or at downspout outlets
Chipped or cracked shingles, especially on the storm-facing slope
Dents on roof vents, valleys, flashing, or gutters
Shingles pulled away or lifted from high winds
Water stain on a ceiling or wall that was not there before
Debris on the roof or yard that came from the roof itself
Tree limbs that struck the roof, even if no obvious damage
Soft spots in shingles that crumble under finger pressure
How we handle a storm damage claim
Free roof inspection
We climb the roof and document the damage with photos. The inspection is free and there is no obligation. If we do not see qualifying damage, we tell you so before you file anything.
Damage documentation
Any damage we find gets photographed and written up in a report you can hand directly to your insurance carrier.
File the claim with your carrier
You file with your insurance. Most carriers respond inside 72 hours to schedule an adjuster visit.
Meet the adjuster on the roof
We are happy to be on site when the adjuster comes out. The on-roof walkthrough takes about 10 to 20 minutes and prevents the back-and-forth that delays approval.
Repair or replace
Once the claim is approved you pay your deductible. We schedule and complete the work. Most repairs are one to three days; full replacements take three to five.
Emergency tarp service
For active leaks while the claim is in progress, we provide emergency tarping to keep further water out of the home. Tarps and dry-ins are temporary by nature, so the permanent repair follows as soon as the claim allows.
Damage we document and repair
Storm damage rarely affects just one part of the roof. We document everything because partial repairs that miss damage end up coming back as a second claim.
How insurance handles it
Most Texas homeowners policies cover wind, hail, and storm-related roof damage in full, minus your deductible. The key is documenting the damage before the claim window closes (typically one to two years from the storm date, sooner is better) and getting an experienced roofer on the inspection so nothing is missed.
Our inspection is free. We tell you honestly whether the damage qualifies before you file anything. We document to the carrier's standard so claims do not get denied for missing paperwork or underpaid because something was overlooked. If we do not see real damage, we say so and you save the claim for a storm that actually justifies one. If the carrier's first payment misses something, we submit the photos, measurements, and code documentation to support a supplement.
Two things worth knowing up front. Texas law requires the homeowner to pay the insurance deductible — a contractor offering to "waive" it is breaking the law. And we are not a public adjuster: the claim stays in your control, and our role is documentation thorough enough that the carrier has nothing to argue with.
Storm claims, in more depth
The claim window is shorter than it looks
Most Texas policies give you one to two years from the storm date to file, and that sounds like plenty of time — until you understand how carriers evaluate roofs. The longer hail damage sits, the harder it becomes to separate storm damage from ordinary wear, and the easier it is for an adjuster to attribute the damage to age instead of the storm. A roof that would have been a clean approval in the month after the event can become a contested claim a year later.
The fix is simple and free: get the roof documented soon after any major hail or wind event, even if nothing is leaking. A free roof inspection gives you a dated, photographed record of the roof's condition. If there is qualifying damage we will say so; if there is not, you have a baseline on file and you save the claim for a storm that justifies one. We document hail damage repair in Lakeway and across the Greater Austin area all storm season.
What a supplement actually is
The adjuster's first scope is written fast, often from a ladder or a drone, and it regularly misses real items: drip edge, code-required components, steep-pitch labor, decking that only shows up at tear-off. A supplement is not a negotiation trick — it is a documented request for the carrier to pay for scope items the first estimate missed, supported by photos, measurements, and the building code language that requires them.
That paperwork standard is the whole game. When the documentation is thorough, supplements get approved without drama; when it is thin, homeowners eat the difference. It is also worth repeating what we tell every storm customer: Texas law requires you to pay your deductible, a contractor who offers to waive it is breaking the law, and we are not a public adjuster — the claim stays in your control from start to finish.
Local beats storm-chaser, every time
After every major hail event, out-of-town crews canvass the affected neighborhoods, sign as many contracts as they can, and are gone by the next season. The paperwork they hand you is only as useful as the odds they will answer the phone next year. This is the single strongest argument for hiring local after a storm: the company has to stand behind its work because it drives past it every week.
We are based in Lakeway and have been working these same neighborhoods for years. Every storm replacement we install gets the same written scope and documented final quality check as a retail job, and the reviews include homeowners whose hail claims we handled end to end — one went from destroyed roof to finished install in a single day. We handle Austin hail damage repair and storm work in every community around Lake Travis.
Why choose Lakeway Roofing
We are a family owned, locally operated contractor. Every project starts with a clear inspection, a written scope, and a documented final quality check.
We are based in the Greater Austin area. When a storm line moves through, we are local enough to respond promptly, and we are not the storm-chasing out-of-state contractor who disappears before the closeout paperwork matters.
“Lakeway Roofing is hands down the best roofing services provider in the area! If you're searching for roofing services near me, look no further. This top-rated roofing company exceeded my expectations with their expertise and dedication.”Chris Castaldini · Google review
“Lakeway Roofing exceeded my expectations! As local roofing experts, they provided affordable roofing solutions tailored to my needs. I was searching for roofing services near me, and their prompt response and professionalism stood out.”
Michael Bevilacqua · Google“I want to thank the Lakeway Roofing team for their outstanding work on multiple new roof replacements for my clients. As a broker and realtor, it's crucial to have a reliable and professional roofing company.”
Tyler Wilson · GoogleFrequently asked questions
Most hail damage is not visible from the ground. Damage to shingle granulation, small chips, and dents on metal components are easy to miss without climbing the roof. A professional inspection is the only reliable way to confirm it.
In most cases yes, minus your deductible. The factor is whether the damage meets your carrier's threshold. Our inspection tells you that before you decide whether to file.
Wind and hail are weather-related claims, not at-fault, and generally do not raise premiums the way an at-fault claim does. Your carrier can confirm the specifics for your policy.
If we documented qualifying damage and the carrier denies it, we can support a re-inspection request. Adjusters work high volume after big storms and miss things that a roofing professional spots immediately.
No. You pick the contractor. Insurance pays the same scope regardless. The contractor you pick determines the quality of the work.